Privacy Policy

Last updated: December 15, 2025

Effective Date: December 15, 2025

Introduction

Blazeup.ai (“Blazeup”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information through our platform, services, website, products, and related services (collectively, the “Service”).

This Privacy Policy applies to:

  • Our website (blazeup.ai and all subdomains).
  • Information collected through contact forms and inquiries.
  • Newsletter subscriptions and marketing communications.
  • Demo requests and sales interactions.

This policy does NOT apply to:

  • Our platform and application services (covered by a separate Product Privacy Policy).
  • Third-party websites we link to.
  • Services not operated by Blazeup.

We commit to:

  1. Transparency: Clear communication about data practices.
  2. Purpose Limitation: Using data only for stated purposes.
  3. Data Minimization: Collecting only what’s necessary.
  4. Security: Protecting data with industry-leading measures.
  5. Your Rights: Respecting and enabling your privacy rights.
  6. Accountability: Taking responsibility for data protection.
By accessing and using our website, you agree to our Privacy Policy.

 

1. Information We Collect

We collect information to provide and improve our website when you interact with it.

a) Personal Information

This includes data that can identify you directly or indirectly:

  • Name, business email address, work phone number
  • Company name, job title, company size
  • Message or inquiry details
  • Country/Region
  • Resume/CV, work experience, etc.

b) Usage and Technical Data

Automatically collected when you interact with our website:

  • IP address, device type, OS, language preferences, browser type, and version.
  • Pages visited, session duration, click paths, and referring source.
  • Error logs and performance data.
  • Search terms used to find our website.
  • Download of resources (white papers, case studies, etc.).

c) Cookies & Tracking Technologies

We and our third-party partners use cookies, web beacons, and similar technologies to:

  • Enable platform functionality
  • Analyze usage trends
  • Personalize content

You may manage or disable cookies via your browser settings, but this may affect the Service experience.

2. How We Use Your Information

We use your collected data to:

  • Provide, maintain, and improve the Service
  • Manage demo requests and communication history
  • Send administrative, security, and transactional communications
  • Personalize your experience
  • Analyze usage and optimize performance
  • Comply with legal obligations and enforce our Terms of Service
  • Send newsletters, product updates, and announcements about new features and offerings

3. Legal Basis for Processing (GDPR)

If you are located in the EU/EEA, UK, or Switzerland, we process personal data based on:

  • Contractual necessity: To provide requested information or services.
  • Consent: For marketing emails, cookies, and optional data collection.
  • Legitimate interests: To respond to inquiries, improve our website, and conduct business operations.
  • Legal Obligations: To comply with applicable laws.

Blazeup is the data controller for personal data collected through the website. You have the right to withdraw consent at any time.

4. Sharing Your Information

We only share your information in these limited circumstances:

a) Service providers and partners who help us operate the website and platform (e.g., hosting, analytics, Email and Communication Services, customer support).

  • Website Hosting and Infrastructure
  • Email and Communication Services
  • Analytics and Performance
  • Customer Support

All service providers are contractually required to:

  • Use your data only to provide services to Blazeup
  • Implement appropriate security measures
  • Comply with applicable data protection laws
  • Delete or return data when services end

b) Legal authorities, if required by law or to protect rights:

  • Court orders, subpoenas, or warrants
  • Government or regulatory authority requests
  • Law enforcement investigations
  • Compliance with legal obligations
  • To protect rights, property, or safety

We review all requests for legal validity and disclose only the minimum data necessary.

c) Business transfers in connection with mergers, acquisitions, or asset sales:

  • Your personal data may be transferred to the new entity.
  • We will notify you before the transfer occurs (via email).
  • The new entity must honor this Privacy Policy or notify you of changes.
  • You will have the option to delete your data if you do not agree.

We may share your information for purposes not listed here if we obtain your explicit consent and we do not sell personal data.

5. Your Data Rights

Where applicable, you may:

  • Access the personal data we hold about you.
  • Update or correct inaccurate information.
  • Request the deletion of your personal information.
  • Opt out of marketing and sales communications.
  • Object to processing where the lawful basis is legitimate interest.
  • Export your data.
  • Restrict the processing of your data in specific situations.

Region-Specific Rights

For European Union (EU) and Vietnam Residents (GDPR):

  • Right to withdraw consent at any time.
  • Right to lodge a complaint with your local data protection authority.

For California Residents (CCPA/CPRA):

  • Right to know what personal information is collected, used, shared, or sold.
  • Right to opt-out of the sale of personal information (Note: We do not sell personal information).
  • Right to non-discrimination for exercising your privacy rights.

For Indian Residents (Digital Personal Data Protection Act, 2023):

  • Right to access and correct your personal data.
  • Right to data portability and erasure.
  • Right to nominate an individual to exercise your rights in case of death or incapacity.
  • Right to grievance redressal.

To withdraw or exercise these rights, contact privacy@blazeup.ai. We will respond within legally required timelines.

 

6. Data Retention

We retain personal data for as long as necessary:

  • To provide the Service
  • To comply with legal obligations
  • To resolve disputes
  • To enforce agreements

Usage data may be retained for analytics and platform optimization.

7. Security Measures

We implement industry-standard technical and organizational measures to protect your data, including:

  • Encryption in transit and at rest
  • Access controls and monitoring
  • Secure development practices
  • Infrastructure Security and Monitoring
  • Organization Security and Compliance

While we implement strong security measures, we cannot guarantee absolute security. No system is 100% secure.

8. International Data Transfers

Blazeup operates globally, which means your information may be processed and stored outside your home jurisdiction. We take reasonable steps to ensure your information remains protected in accordance with applicable laws.

9. Cookies & Tracking Consent

We use cookies and similar technologies to enhance your experience. By continuing to use the Service, you consent to this use. You can manage cookies via your browser or device settings.

10. Third-Party Links

Our website may contain links to external websites not operated by us.

  • We do not control these websites and are not responsible for their content or privacy practices.
  • Before visiting external websites, review their privacy policies to understand their data collection and security practices.
  • Common external links include social media platforms (LinkedIn, Twitter, Facebook), partner websites, industry resources and articles, and YouTube videos (embedded).

11. Updates to this Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. We will post the revised policy with an updated effective date.

12. Contact Us

For privacy questions or to exercise your rights, contact:

Thank you for visiting Blazeup. Your privacy is important to us.